Note: Keeping it relevant

Note

Pet360 take thousands of products, millions of pieces of educational content and countless discussions in online forums and provides each pet parent with a relevant experience tailored to their individual pet.

They leverage technology and data every day to make quick enhancements in the best interest of those pet parents.

Calling them pet parents rather than customers helps staff focus on solutions beyond their competitors. The emotions involved go beyond simple price comparisons for greater profitability.

Keeping relevant keeps us in the game. It’s the right way to build clarity, congruency and consistency.


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